Unique Supplies for the Expanded Mind!!
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If your item arrived damaged or you suspect that it may be defective, please do not return the item. Contact customer service immediately and we will be happy to personally assist you.
We accept returns on all unused products, as well as electronics within their original, unopened packaging, up to (#) days after the order has been placed. If the product has been used, even just once, we cannot accept the return. If (#) days have passed since your delivery date of purchase, and you have not contacted us, we will no longer be able to offer you refund or exchange. You will be responsible for the cost of return shipping if all requirements are met.
Several types of goods are exempt from being returned:
Unfortunately we are not able to accept returns for orders shipped outside of the United States. All international purchases are final.
♦ Refunds
Once your return is received and inspected, customer service will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a few days. NOTE: Shipping charges are not refundable.
♦ Sale Items
As previously stated, unfortunately sale items cannot be refunded.
♦ Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact customer service.
♦ Shipping
To return your product, mail your product to: 13322 County Line Road. Hudson, Florida 34667
You will be responsible for paying shipping costs for return postage. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund with no exceptions.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, it is recommended that you consider using a trackable shipping service or purchasing shipping insurance. We are not responsible nor guarantee that we will receive your returned item, as it is out of our hands once it is received by the postal service.
